Privacy

Phangan Cove (referred to here as “we” or “us”) is a small, independently owned hospitality business on Koh Phangan, Thailand. This page explains what personal information we collect when you visit phangancove.com or contact us, and what we do with it. We've kept it short on purpose.

What we collect

When you use phangancove.com or reach out to us, we may receive:

• Contact details you give us— name, email, phone or WhatsApp number, dates of stay, party size, and anything else you choose to write in a message.
• Basic technical information— your browser, device type, approximate location, and the pages you visit. This is what every modern website sees by default; we don't use it to identify you personally.

What we do with it

• Reply to your enquiry, confirm a booking, or arrange a transfer.
• Keep a record of past conversations so that if you come back, you don't have to start over.
• Improve the site — understand which pages people read, which links they click, and where the experience is broken.

We do not sell, rent, or trade your personal information. We do not send marketing emails unless you have explicitly asked to receive them.

Third parties we use

• Hosting— this site is hosted by Google Firebase Hosting, which logs basic access information.
• Booking partners— when you click a “Check availability” button, you are sent to Agoda, which has its own privacy policy.
• Transport partners— on the How to get to Koh Phangan page, the live ferry schedule and booking widget are served by 12Go Asia, which has its own privacy policy.
• Embedded media— video previews load from YouTube's privacy-friendly endpoint (youtube-nocookie.com) and only after you press play.

Cookies

We don't set marketing cookies. Embedded third-party widgets (Agoda, 12Go, YouTube) may set their own cookies when you interact with them — their policies apply to those.

Your rights

You can ask us to:

• Tell you what personal information we hold about you.
• Correct anything that's wrong.
• Delete it.

Write to info@phangancove.com and a real person will reply, usually within a day.

Changes

We may update this page from time to time. The “Last reviewed” date at the top reflects the most recent change.